Spedizione & Restituzioni

Termini di spedizione.

Dove spedite?
- Spediamo in Lettonia, Estonia, Lituania, Svizzera, Polonia, Repubblica Ceca, Finlandia, Francia, Belgio, Germania, Paesi Bassi, Italia, Spagna, Gran Bretagna, Austria, Emirati Arabi Uniti, Kuwait, Arabia Saudita.

How long will my order take?
- Your glasses will be reached you within 10 - 21 days

Since all glasses are made individually, the standard delivery time depends on the type of lenses:
1) Glasses with single vision lens will be delivered within 10-15 days;
2) Progressive transparent glasses will be delivered within 12-16 days;
3) Progressive photochromic glasses will be delivered within 14-19 days;
4) Tinted glasses with corrective lens will be delivered within 15-20 days;
5) Special glasses with very high powers (for example +28.00; -46.00 and so on) will be delivered within 18-21 days.

What shipping methods do you use?
- For all countries we ship via currier services.

Can I track my order?
- You will receive a shipping confirmation email and can check on the status of your order on a tracking page.

How much is shipping?
- We offer free shipping.

What do I do if a parcel with my glasses was damaged?
- Please contact us as soon as possible.

Restituzioni e cambio

Come posso rispedire il mio ordine?
- Contattateci, vi forniremo i dettagli dell'autorizzazione alla restituzione.
Ci sono due opzioni, la garanzia di 30 giorni Fit & Style e la garanzia di 2 anni sul prodotto.